Shipping policy
Last updated: October 26, 2026
GPS Tracker Shop ships every order in plain, unmarked packaging with tracking included. This policy covers processing times, shipping methods and costs, and what to do if a delivery problem occurs.
Free US Shipping
All 50 states and U.S. territories
Same-Day Dispatch
Order by 10 a.m. CT, Mon to Fri
Discreet Packaging
No GPS labels on the box
Tracking Included
Emailed when your order ships
Order Processing
Orders placed by 10:00 a.m. Central Time (8:00 a.m. Pacific Time), Monday through Friday, ship the same business day.
Orders placed after the cutoff, or on a weekend or U.S. federal holiday, ship the next business day.
Shipping Methods and Delivery Times
FREE
Standard Shipping
5 to 7 business days after shipment
Delivered by USPS to all 50 states, U.S. territories, and PO boxes.
FASTER
Expedited Shipping
2 to 3 business days after shipment
Delivered by FedEx or UPS within the contiguous U.S. Rate shown at checkout. Street address required.
Delivery times are carrier estimates and begin when your order ships. Business days are Monday through Friday, excluding federal holidays.
Applicable sales tax is calculated by state and shown at checkout.
Alaska, Hawaii, and U.S. Territories
Orders to Alaska, Hawaii, Puerto Rico, and other U.S. territories ship free by USPS Standard Shipping. Delivery to these addresses typically takes 7 to 12 business days after shipment.
Expedited Shipping is not available to these locations.
Discreet Packaging
Every order ships in plain packaging with no reference to GPS tracking on the outside of the box.
Some orders are fulfilled through Amazon and may arrive in Amazon-branded packaging. Your product and order details are the same either way.
Order Confirmation and Tracking
You will receive a confirmation email when you place your order. A second email with your tracking number follows once your order ships. You can also check order status by signing in to your account.
International Shipping
We ship to Canada and Mexico. International rates and available services are shown at checkout. Delivery times and tracking availability vary by destination and customs clearance.
Import duties, taxes, and brokerage fees charged by the destination country are the responsibility of the recipient and are not included in your order total. Free shipping applies to U.S. orders only.
Address Changes and Cancellations
Please review your shipping address before completing checkout. To change an address or cancel an order, contact us before your order ships.
After shipment, address changes depend on what the carrier allows. If a package is returned to us as undeliverable, we will contact you to arrange reshipment.
Shipping Delays
If we cannot ship your order within the timeframe stated in this policy, we will email you with a revised ship date and the option to cancel for a full refund.
Weather, natural disasters, and other events outside our control can extend carrier delivery times. If your shipment is affected, we will keep you informed until your package arrives.
Lost or Damaged Packages
Damaged on arrival:
Contact us within 7 days of delivery and include photos of the package and product. We will send a replacement or issue a refund.
Lost in transit:
If your tracking has not updated in 7 business days, contact us within 30 days of the ship date. We will file a claim with the carrier and send a replacement or issue a refund.
Marked delivered but not received:
Check with neighbors and around your delivery location, then contact us within 30 days of the ship date. We will open an investigation with the carrier and work with you on a resolution.
Questions About Your Order?
Our U.S.-based team is available 7 days a week, 9:00 a.m. to 8:00 p.m. Pacific Time.
For returns and refunds, see our Refund Policy.